Thank you for your interest.

We specialize in high-performance indoor air quality solutions, and our product range includes:

• Air Purifiers (portable, ceiling-mounted, wall-mounted, and commercial-grade models)

• Ventilation Systems (fresh air systems with or without heat recovery)

• Dehumidifiers and Humidifiers (for residential and commercial use)

• Water Purifiers and Hot & Cold Water Dispensers

• Replacement Filters and related accessories

We support OEM & ODM customization, and all products meet international certification standards (e.g. ETL, Energy Star, CE, CB).

If you’re looking for a specific solution, I’d be happy to recommend a suitable model for your market.

Best regards,

Yes, we have a full catalog available!

We specialize in medical and diagnostic products, including:

• Disposable Medical Supplies: face masks, isolation gowns, surgical gowns, protective coveralls

• Rapid Test Kits:

  • COVID-19 test kits (antigen/antibody)

  • Drug test kits

  • Alcohol test kits

  • Pregnancy (hCG) test kits

  • Ovulation (LH) test kits

  • Influenza A/B test kits

  • Strep A test kits

  • … and more

Please find the catalog attached for your reference. If you have specific product interests or need customized packaging/branding, feel free to let us know — we’re happy to support.

Looking forward to your feedback.

Best regards,

Thank you for your interest!

Yes, we can provide a sample for your evaluation. Please let us know:

• The model(s) you’re interested in

• Your shipping address and preferred courier (if any)

• Whether you need branding/customization on the sample

Once we confirm the details, we’ll share the sample cost, lead time, and shipping options with you promptly.

Looking forward to your reply!

Best regards,

Thank you for your question.

Our medical products comply with international quality and safety standards. Depending on the product type and target market, we offer certifications such as:

• CE (Conformité Européenne)

• FDA (U.S. Food and Drug Administration Registration)

• ISO 13485 (Quality Management System for Medical Devices)

• ISO 9001 (General Quality Management System)

• TUV / SGS / BV test reports for specific items

• Declaration of Conformity and Technical Files (available upon request)

For rapid test kits, we also provide clinical validation data and product performance evaluation reports from third-party labs.

Please let us know which product(s) you are interested in, and we’ll share the related certificates for your review.

Best regards,

Yes, we fully support OEM, provide:

• Custom logo printing & packaging design

• Private label services

• Customized product specifications (materials, sizes, contents)

• Regulatory documentation support for your local market (CE/FDA/ISO, etc.)

Whether you need your own brand on masks, gowns, or test kits, or wish to develop a unique product line, we’re happy to support you from design to production.

Looking forward to learning more about your customization needs.

Best regards,

Thank you for your interest in our products.

Please find the attached quotation sheet for your reference. If you have any questions or need further information (e.g. product specifications, lead time, shipping options), feel free to let us know.

Looking forward to your feedback.

Best regards,

The MOQ 10000pcs

We can provide samples within 7 days, as we usually keep them in stock. For mass production, the lead time is typically around 30-35 days

Normally, a 30% deposit is required in advance, with the remaining 70% balance due before shipment. For more detailed inquiries, please contact your product specialist

We offer a 2-year limited warranty on all our products, covering any manufacturing defects in materials or workmanship under normal use.
During the warranty period, we provide free replacement parts or repair service, depending on the issue.

For long-term partners or bulk orders, extended warranty terms can be discussed.

If you have specific requirements, we’re happy to customize the support accordingly.

Thank you for your inquiry.

For our medical and diagnostic products, we offer a warranty against manufacturing defects. If there are any issues related to product quality, we provide free replacement or refund after verification.

All claims must be made within the valid shelf life of the product, and we may request photos, batch numbers, or samples for quality assessment.

Our goal is to ensure your satisfaction and long-term trust in our products. Please feel free to reach out if you have any specific concerns.

Best regards,

Yes, we do offer full technical support for all our medical and diagnostic products.

Our support includes:

• Clear user manuals and instructions (available in multiple languages)

• Training materials and videos (if needed)

• Guidance on proper usage, storage, and interpretation of test results

• Fast response to any product-related questions or troubleshooting

Our technical team is available to assist you before and after purchase — ensuring smooth usage and compliance with your local market requirements.

Please feel free to let us know how we can support you.

Best regards,

Thank you for your concern.

If any product is found to be defective, we take full responsibility. Here’s how we handle it:

1. Quick Response – Please share photos, videos, batch number, and a brief description of the issue.

2. Evaluation – Our quality control team will assess the issue immediately.

3. Solution – Once confirmed, we will offer a replacement, credit note, or refund, depending on your preference and the situation.

We take quality seriously and aim to resolve any issues quickly and professionally to ensure your satisfaction.

Please rest assured—we’re committed to building long-term, trustworthy partnerships.

Best regards,

Thank you for your question.

For our medical products, we handle returns and issues with great care. Here’s our general process:

1. Report the issue – Please send us details, including product name, batch number, and photos/videos of the issue.

2. Evaluation – Our quality team will assess the situation within 1–2 business days.

3. Resolution –

   • If confirmed as a quality issue, we will offer a free replacement, refund, or credit, depending on your preference.

   • For reusable items (if applicable), we can guide you through minor repairs or adjustments, or provide replacement parts if needed.

We strive to make the process fast, fair, and hassle-free to protect your interests and maintain our quality reputation.

Please feel free to reach out anytime.

Best regards,